Project Overview
This portal serves as a secure and reliable platform for conducting global background verifications for candidates applying to roles across regions and industries. The background verification system is managed in partnership with trusted third-party vendors who specialize in validating personal, professional, and educational information submitted by job applicants. This ensures compliance with local and international hiring standards while safeguarding the candidate's personal data.
This UI/UX project was centered around redesigning an enterprise-level application with the goal of improving usability, efficiency, and user satisfaction. The platform was initially cluttered, non-responsive, and time-consuming for its users. My role involved rethinking the information architecture, designing a clean and intuitive interface, and ensuring the application met modern usability standards. Improve the User Interface: Delivered a modern, consistent, and visually engaging design system that aligns with usability heuristics.
Target Users:
• HR Managers
• Verification Agents (External team)
• Candidates (limited interaction – document uploads)
Design Goals:
• Clean, professional, and trustworthy aesthetic
• Intuitive navigation with minimal learning curve
• Mobile-responsive layout
• Fast-loading and accessible interface
Deliverables:
• Wireframes and UI mockups
• Responsive website design (HTML/CSS/JS or CMS-based)
• Optional admin dashboard template
• Documentation for handoff to developers
Key Aspects
Organize the Worklist: Re-structured complex workflows into a more streamlined, task-oriented worklist to reduce cognitive load and confusion.
Make Data Easy to Use: Prioritized clarity and accessibility by applying data visualization principles, filters, and actionable highlights.
Save Time: Introduced interaction shortcuts, better navigation flows, and contextual actions—reducing user effort and time on repetitive tasks.
Ensure Responsiveness: Designed for multiple screen sizes with a mobile-first approach, ensuring the interface adapts seamlessly across devices.
Create a Safe Experience: Integrated feedback mechanisms, permission-based access control, and data validation to enhance user trust and data security.
Design Outcomes:
- 30% faster task completion (estimated through usability testing)
- Significantly reduced user errors due to improved form design and validation
- High adoption rate among internal users post-prototype rollout
- Positive feedback on clarity and aesthetics during stakeholder reviews
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